Allie , Russell pa
I flew to NC to buy a Volkswagen Beetle, it broke down on the drive back home. Darrel was quick to come to my rescue, extremely kind and also took me to a friends garage to get it looked at since I couldn’t find anything open being it a Sunday! Very thankful!
Curtis Hancock, Sheboygan, WI
My car stalled on an Interstate upgrade on a long road trip. Darrell gave me prompt, expert service and picked me up at another location, took me to the car with his tow truck, loaded the car, dropped me off at a motel, and then delivered the car to a local dealership for troubleshooting and repair. This has been the best roadside assistance I have ever had (in my 75 years).
Great Customer Service!!
Don Coleman, NC
Our truck broke down on the way home from vacation. Darrell Cook showed up in a timely manner and got our truck towed safely. He was kind, hospitable, and saved our day!
Kyra, Oak Hill, OH
My van broke down while traveling. Response time was very quick, not a long wait. Darrell was so very nice and polite. He towed the van to a repair/service shop. He was very helpful and went above and beyond what I expected from a tow company. I most definitely recommend using Darrell for all your towing needs!
Angie Criner, Oak Hill, Ohio
My sister’s van died in the Chick-fil-A parking lot. Darrell was super nice and helpful and towed the van to a place that could help us. Would highly recommend.
Sharon, White Sulphur Springs, WV
Great service! Darrell was super nice and very helpful.
Jessica Bailey, Princeton, WV
Wonderful service! Darrell was great and so helpful! Super nice guy!
Wow! This guy can get things done!
Kevin A , Los Angeles
Was driving on my way to Charlotte and I did the dumbest the dumbest thing you could do. No! Not trying to catch a bat in your hands! But that is dumb! I put regular in my diesel campervan. Ahhhhh. BP the handles are GREEN! Green is for diesel!!!! Anyway. MST scooped me up took me to a great shop. Couldn’t ask for anything more! Always use a net for bats and always check the handle!!!!
Curtis Armstrong, Narrows,VA
Fast friendly service at a good price. Took care of my truck like it was his own. Was much better than I expected.
Nelson, Raleigh, NC
On Dec 18 my two college kids were traveling from Wisconsin to North Carolina. They were coming down I-77S above Princeton. Their tire completely blew apart destroying their brake line. After a quick online search, I called Mountain State. I explained the situation and he took care of my kids. He towed the car to a local trustworthy shop, he dropped my kids off at a hotel and he charged me $100 less than my insurance agency. You cannot beat a friendly, local business.
Diane, Floyd VA
The best service we have ever received. Above and beyond. Thank you so much.
Vannah, Princeton, WV
The guy was so so nice and made my bad day good. He gave us a tow for a good price and even gave us a ride. I was very pleased with the service and friendliness we received.
Elizabeth, Princeton, WV
Magnificent service! They responded to me within 7 minutes and had my car unlocked for me in less then 10 minutes. Will use them again if I need any road services.
Hannah, Princeton, WV
These guys are the hardest workers I've seen. The prices are super reasonable and when they say they'll be there, they're there! Darrell Cook is the nicest most humble man. 5/5 would recommend. No need to call anyone else! Best reviews in town :)
terry and terry, rockingham, nc
We broke down late evening I 77S Prinston WV on our way from Duluth MN to NC. WV DOT Assistance Program staff member, Eric introduced us to Darrell Cook, Mountain State Towing. Mr. Cook was very knowledgeable, courteous and helpful. He and Eric provided assistance and transportation to hotel. Darrell C. delivered our jeep to mechanic that has the experience & equipment to repair the jeep. We would recommend Darrell Cook for any towing assistance with ultimate professional customer service.
Keith, Murrysville, Pa.
I was driving my 90 year old mother and her cat back from Florida in her car. We broke down in Princeton on a Saturday evening. Darrell Cook determined we had a starter problem and transported the car, my mother and her cat (and me) from Princeton to Beckley to a garage that agreed to stay open to help us. Darrell went above and beyond to determine what was wrong with the car, find a mechanic on a Saturday night and transport us 40 miles to get repaired. I highly recommend Mountain State to anyone faced with a problem in southern West Virginia.
Rebecca, Columbus, Ohio
This company went above and beyond to make sure that my family was taken care of! Our van broke down on the side of I-77 about 5 miles outside of Princeton. I have a family of 5 and instead of trying to squeeze us all into his tow truck (which would have been fine because his truck was quite spacious), he had brought a second vehicle with him. So my children rode in the 2nd vehicle, while my husband and I were able to experience the tow truck!
They were so nice as to take us to TWO hotels until we found a room that would accommodate my family. It was after 10:00pm and they were just so nice and comforting. I highly recommend using this company if you are ever in need of a towing service! Thank you again Mountain State Towing!
Jill, South Carolina
Really a great company to call for roadside service. Went the extra mile for us to get us a ride to a hotel when we were stranded.
This was one of the best companies I have ever dealt with. Very helpful in our time of need. If you ever need a tow or roadside service this is the 1st company you should call.
Outstanding Services for all
Scott, Carrboro, NC
My truck broke down on Interstate 77 near Princeton, West Virginia yesterday. Darrell Cook came tome, checked out my truck, drove me to an auto part store and fixed fixed my ride. He was up front about everything and he did a great job. I am very happy with the services MST gave me.Darrell Cook is the REAL DEAL. Five stars
Kayaker, South Carolina
In September of 2013, I was on my way home in SC from a working weekend in Summersville, WV when my alternator failed on me and left myself stranded outside of Princeton, WV on a Sunday morning. Based on reviews I found on my smart phone I called Mountain State Towing. I couldn’t have been more fortunate to do so. Mr. Cook is exactly the type of person that you want servicing you in an emergency type scenario. Professional, efficient, and friendly Mr. Cook had me up and running in less than two hours to complete my trip home to SC. Highly recommended!
Pattern of Excellence
Jeff, Raleigh, NC
Our vehicle broke down just off of Interstate 77. We found Mountain State Towing on Google Search. We called and Darrell arrived very quickly. He was truly awesome in getting us to a hotel and repair service. He called me the next day with follow-up information and we were repaired and on our way in no time. Darrell is extremely honest, very compassionate and I highly recommend him to anyone ever in need of a tow.
Grateful for GREAT Service!
Owen & Shauna, Mebane, NC
On our way from OH to NC we experienced some major car trouble at the VA welcome center rest stop. AAA sent Mountain State Towing to assist us and what a blessing that was. Darrell came and not only helped to diagnose the issue and give us a tow for a great price but also made a special call and arranged our stay at a nearby motel for the night. We are so grateful for his service and would highly recommend Mountain State Towing.
Above and Beyond Service
Adam and Kris, Hiddenite, NC
While traveling from NC to NC we hit a patch of black ice and then the guard rails. Darrell not only towed us, and waited with us to get a rental car; he occupied our four year old granddaughter while we completed paper work. A nightmare of a situation was changed by the kindness of a stranger who could have simply towed us to a garage and dropped us off! Thank you Darrell.
Affordable & Great Service!
Daniel, Camp Creek, WV
I was broke down the other day right off of I-77 and didn't know what to do. But I found Mountain State Towing and gave them a call. There was a fast response and he was very careful to make sure my car was not damaged in any way. He was a very nice man and made me feel like a first priority! I highly recommend this company to anyone who needs their services!